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EvantoChat S3 Failure 
EvantoChat Failure EvantoChat S3

EvantoChat uses Amazon Web Services (AWS) S3 buckets for storing your EvantoChat configuration files.

In the highly unlikely event that the AWS S3 bucket becomes unavailable due to a problem with the AWS services, you'll need to point your code to our failover S3 bucket.

To do this, you'll need to change the EvantoChat widget html code on your website. Please email us and we'll be able to provide you with the changes required.

Alternatively, you can just sign out of EvantoChat and wait for the S3 issue to be resolved by AWS. During the last AWS S3 issue in March 2017, the resolution was found within 2 hours.



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